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Customer Service

     My Class
     Online Resources
     Payment
     Classroom Anywhere/Live Online
     Retail Books

Top Questions

     How can I find/change my username and password?
     How do I make up a missed session?
     Where are my books?
     How does the Higher Score Guarantee work?
     I'd like to transfer to a different class. How do I do that?
     Can I get a walkthrough of my online resources?

CONTACT INFO & HOURS

Email:
customer.care@kaplan.com

Phone:
1-800-KAP-TEST (1-800-527-8378)

Hours:
To Enroll:
Mon - Fri 9 AM to 9 PM ET
Sat & Sun 9 AM to 5:45 PM ET

For Existing Students including Higher Score Guarantee questions:
Mon - Thurs 9 AM to 10 PM ET
Fri 9 AM to 9 PM ET
Sat & Sun 9 AM to 5:45 PM ET

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