Contact Us:

You can contact us directly through email, phone, or in person; you can also view Frequently Asked Questions.

By Email:

I have a question about:

By Phone:

You can contact Kaplan's Customer Care Center by calling 1-800-KAP-TEST (1-800-527-8378) in the USA and Canada or 1-212-997-5883 from outside the USA or Canada.

Support is available during the following times:

Monday to Friday 9:00 AM - 9:00 PM EST
Saturday and Sunday 8:30 AM - 5:30 PM EST

Support is available during the following times:

Monday - Friday: 9 am - 9 pm EST
Saturday: 10 am - 6:30 pm EST
Sunday: CLOSED

Books and Software:

For retail products, call 1-800-KAP-ITEM (or 1-212-997-5883 from outside the USA).