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You can contact us directly through email, phone, or in person; you can also view Frequently Asked Questions.

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By Phone:

You can contact Kaplan's Customer Care Center by calling 1-800-KAP-TEST (1-800-527-8378) in the USA and Canada or 1-212-997-5883 from outside the USA or Canada.

Support is available during the following times:

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Saturday: 10 am - 6:30 pm EST
Sunday: CLOSED

Books and Software:

For retail products, call 1-800-KAP-ITEM (or 1-212-997-5883 from outside the USA).

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