NCLEX-RN® Guarantee and Free Repeat Policy

If you are a graduate of an NLN or CCNE-accredited nursing program taking the exam for the first time within 6 months of graduation and do not pass the NCLEX-RN® exam, you are entitled to either a 100% tuition refund or a free 3-month continuation of your enrollment.

You must meet the following eligibility criteria:

  • Take the Kaplan Diagnostic and Readiness Tests from your online account.
  • Attend all class sessions live, live online or online. Up to 2 live class sessions can be made up online as directed by the Kaplan Center.
  • Answer all questions on the seven Question Trainer tests.

To qualify for the 100% tuition refund, you must not access the Online Study Center resources after the date of your NCLEX-RN® exam. The money-back guarantee applies ONLY to the original 3- month enrollment, and does not apply to any enrollment renewal. You must call 1-800-KAP-TEST within 20 days of the date of your NCLEX-RN® exam for instructions.


NCLEX-PN® Money-Back Guarantee

If you are a graduate of an ACEN-accredited PN/VN nursing program taking the exam for the first time within 6 months of graduation and do not pass the NCLEX-PN® exam, you are eligible to receive either a 100% tuition refund OR a free 3-month repeat of your enrollment. (Refund does not include shipping or installment billing fees).

To claim the guarantee, you must meet the following eligibility criteria:

  • Attend all class sessions live, live online or online. Up to 2 live class sessions can be made up online as directed by Kaplan..
  • Take the Kaplan Readiness Test from your online account.
  • Answer at least 900 questions on your Online Question Bank before your exam date.

To qualify for the 100% tuition refund, you must not access the Online Study Center resources after the date of your NCLEX-PN® exam. If you choose to repeat the program, you will not be eligible for the money back option. You must call 1-800-KAP-TEST within 20 days of the date of your NCLEX-PN® exam to select the repeat or money back option and for further instructions.

To check your school’s accreditation status with ACEN, click here.

Note: Kaplan is not responsible for information posted on this third party website.

NCLEX-PN® Free Repeat Guarantee

If you are a PN/VN nursing school graduate taking the exam for the first time within 6 months of graduation and do not pass the NCLEX-PN® exam, you are entitled to a free 3-month repeat of your online enrollment.

To claim the guarantee, you must meet the following eligibility criteria:

  • Attend all class sessions live, live online or online. Up to 2 live class sessions can be made up online as directed by Kaplan
  • Answer at least 900 questions on your Online Question Bank
  • You must call 1-800-KAP-TEST within 20 days of the date of your NCLEX-PN® exam.