Bar Review Programs

Refund Policy

All Bar Review programs.

Cancellation after 48 hours of enrolling, there will be no refund.

If you choose not to take the next scheduled bar exam, Kaplan allows you to retake the same Bar Review program within one year of your original start date for an administrative fee or at any time thereafter for a discounted fee.

If a demonstrated personal emergency interferes with your bar review program, you can postpone your bar review program one time for up to one year from your original start date, without an administrative fee.

Please call Bar Review representatives at 1-800-523-0777 for information.

Graduate and Pre-college Programs

Refund Policy

If your purchase date was prior to March 30, 2016, view your cancellation refund policy terms here.

If your purchase date was on or after March 30, 2016, the following cancellation refund terms apply:


For all Graduate and Pre-college In Person, Live Online, PLUS, and Self Paced programs, the cancellation terms are as follows:

  • Within 3 days of your purchase date
  • 100% of program tuition is refundable
  • Within 4 to 7 days of your purchase date
  • 75% of program tuition is refundable
  • Day 8+
  • No Refund

For all Graduate Tutoring (LSAT, MCAT, GMAT, GRE, DAT, OAT, PCAT) and Pre-college Tutoring (SAT, ACT, PSAT, SHSAT) programs*:

Before your tutoring sessions begin

  • Within 3 days of your purchase date
  • 100% of program tuition is refundable
  • Within 4 to 7 days of your purchase date
  • 75% of program tuition is refundable
  • Day 8+
  • $75 per unused tutoring hour

After your tutoring sessions begin

  • After first tutoring session
  • $75 per unused tutoring hour
  • After tutoring hours have been used
  • No refund

*Refunds for unused tutoring hours must be redeemed within 90 days of expiry date.


For MCAT Summer Intensive Program:
You may cancel your registration and receive a full-refund of tuition and room & board fees up until 30 days before the start date of the Summer Intensive Program in which you enrolled. No refunds will be issued 29 days or less before a program start date or after a program start date.

Deposits:
Regardless of Purchase Date, students who leave a deposit, but have not gained access to any resources, are eligible for a full refund.

Other Fees
If you elect to enroll in installment billing, the one-time Installment Billing Registration Fee is not refundable.

Nursing Programs

Refund Policy

Please note sessions are defined as the occurrence of a classroom session (On-Site, Anywhere/Live Online), usage of online resources (On-Demand, Qbank, etc.), proctored exams or tutoring. Unused tutoring hours will not be refunded once your Program has ended or your online access to the Program has expired

    NCLEX-RN
  • NCLEX-RN In Person
  • NCLEX-RN Self-Paced
  • NCLEX-RN Live Online
  • NCLEX-RN In Person- Interntational
  • NCLEX-RN Self-Paced -International
  • NCLEX-RN Live Online- International
  • NCLEX-RN Qbank
    NCLEX-PN
  • NCLEX-PN In Person
  • NCLEX-PN Live Online
  • NCLEX-PN Qbank and Review Book
    We will refund tuition and fees as set forth in state or federal regulations, if applicable. In the absence of state or federal regulations, we will refund tuition and fees as outlined below
  • a. If you cancel within 48 hours of enrolling and before utilizing any part of the online curriculum, we will refund you all tuition paid provided that books are returned unused.
  • b. If you cancel after utilizing 25% or less of the online curriculum, or if 25% or less of the enrollment period has elapsed, we will refund you 75% of tuition paid.*
  • c. If you cancel after utilizing greater than 25% but less than 50% of the online curriculum, or if greater than 25% but less that 50% of the enrollment period has elapsed, we will refund you 50% of tuition paid.*
  • d. If you cancel after utilizing 50% or more of the online curriculum, or if 50% or more of the enrollment period has elapsed, there will be NO REFUND.*
  • * Please note that refund eligibility and/or amounts are to be determined by percentage of curriculum used or amount of time that has elapsed from the enrollment period, whichever is greater. All requests for refunds must be made by calling 800- 527-8378 (National Switchboard) from within the US and Canada or 212-997-5883 from outside the US and Canada. To be eligible for a full refund, the unopened student materials (if applicable) must be returned. Refunds will be made within 45 days of cancellation and the return of the student materials (if applicable).

    ExamPrep for Nursing Students
  • Cancellation within 48 hours of enrolling, all fees paid will be refunded.
  • Cancellation after 48 hours of enrolling, no refund.

Medical Programs*

Refund Policy

If your purchase date was prior to February 25, 2016, view your cancellation refund policy terms here.

If your purchase date was on or after February 25, 2016, the following cancellation refund terms apply:


Qbank, High Yield, or Step 2 CS

  • Within 3 days of your purchase date
  • 100% of program tuition is refundable
  • Within 4 to 7 days of your purchase date
  • 75% of program tuition is refundable
  • Day 8+
  • No Refund

All extenuating circumstances (i.e. death in family, military) resulting in no usage of the Program will be considered and refund provided that is fair to both the student and Kaplan


On Demand, Live Online, Center, or Live programs

  • Prior to 50% of service period**
  • A prorated refund, calculated based on the period of time that has passed in the service period as of the effective termination date (please refer to your specific enrollment dates in confirmation email). Shipping and handling fees will be deducted from the any refund owed.
  • After completing 50% of service period**
  • No Refund

**The "service period" begins at the time you gain access to any of the resources included in your program, including center access, online resources, and live lecture.


For Kaplan Med students enrolled in a Plus Program or MultiStep Program, the cancellation terms follows the above guidelines for each separate component of the Program. If you received a promotional discount conditioned on purchasing multiple products or programs together and you subsequently cancel or withdraw from one or more of these products/programs, the discount will be invalid and the refund owed (if any) will be calculated using first the retail prices of the product without the discount applied and then applying the pro rata refund policy above.

If you elect to enroll in installment billing, the one-time Installment Billing Registration Fee is not refundable.

Deposits:
Regardless of Purchase Date, students who leave a deposit, but have not gained access to any resources, are eligible for a full refund.

*USMLE Step 1, USMLE Step 2 CK, USMLE Step 2 CS, USMLE Step 3, COMLEX Level 1, NAPLEX, PANCE, NBDE Part I, NBDE Part II