Connect with expert chemistry teachers for live help from wherever you are through convenient online office hours.
LIVE CHAT & EMAIL
Ask questions and get them answered by our team of chemistry teachers, through live chat and email.
Review specific topics in your video library, anytime, anywhere and get extra practice before your exams.
Office hours don’t need to happen in an office. Our chemistry experts are here for you, live online. Get help with a challenging topic on an upcoming exam or with a homework problem in real-time. Plus, learn by watching other students’ chemistry questions get answered.
Live Chat & Email
Studying between classes or before an exam and need a quick answer? Chat with our ChemHelp teachers online. Have a question after hours? Email our teachers for a response within 24 hours.
Need to review before a big exam? Your video library is open 24/7. From mass and moles to redox reactions, we’ve got you covered. Then, practice what you’ve learned with additional problems, complete with answers and explanations.
Frequently Asked Questions
What happens when I enroll?
When you enroll, you’ll get immediate access to your student portal where you’ll find live help, and your review and practice material.
How can I get chemistry help from a teacher?
Our experts are here for you with live online office hours. Log in to your student portal any afternoon, Monday through Thursday, and get live help. Have a quick question for us? Our teachers are available for live chat through your student portal any afternoon, Monday through Thursday.
How should I use my chemistry resource library?
Review before or after a class and get more problem-solving practice in your resource library, available 24/7. Use the videos to review for your chemistry quizzes and tests or refresh what you learned in class. Then, use the chemistry problems to practice what you’ve learned.
How does my ChemHelp subscription work?
Once you enroll, you will be charged for the first month’s subscription fee. Then you’ll enjoy convenient auto renewal* with uninterrupted access and payments over time. Kaplan will charge your credit card on a periodic basis (monthly, for monthly subscriptions each a "Subscription Period") until you cancel the subscription. You will receive an email reminder 5 days before this date—and you can cancel anytime.
How do I cancel my ChemHelp subscription?
Don’t need help with your chemistry course anymore? Just chat our customer care team to cancel your subscription or call 1-800-KAPTEST. If you cancel within 3 days of your initial purchase date, we will provide a 100% refund for that first Subscription Period. No other refunds are available. You must cancel 3 days before the end of the current Subscription Period (the "Expiration Date") to avoid being charged for the next Subscription Period. You will receive an email reminder 5 days before this date—and you can cancel anytime. Find the "Expires on" Date in your "My Account" page.
Meet your ChemHelp teachers
We know that great teaching is about more than knowing the material. Our teachers are committed, captivating instructors who work with students to make challenging topics manageable and easy to understand.
Our team of teachers
Our caring ChemHelp instructors know how to break down difficult chemistry concepts so you can understand and apply them in your homework assignments and exams.
Alex loves to bring two of his favorite elements together: chemistry and teaching. After receiving his Bachelor’s degree in Chemistry from Ohio State University, Alex began teaching AP chemistry to high school students in Nashville, TN. With three years of high school teaching under his belt, Alex is pursuing his graduate degree in education as he continues his career.
Alex tutored 5-10 students in chemistry and organic chemistry during his junior and senior years in college.
Michelle joined Kaplan in 2017 as a SAT test prep teacher and her talents in chemistry became known quickly. Michelle received a Bachelor’s in Chemistry from the University of Florida, as well as a Ph.D. in Chemistry from Columbia University. She brings over 10 years of private tutoring experience in general chemistry and algebra to every ChemHelp student.
Michelle's love of chemistry extends all the way to the naming of her dog, Ferrous!
Kiran Thomas has been teaching with Kaplan since 2008, specializing in mathematics, verbal reasoning and the sciences. He holds a B.S. in Biology and a M.S. in Biomedical Engineering from the New Jersey Institute of Technology, and has completed Post-Baccalaureate Studies in Pre-Health at the University of Pennsylvania. He focuses the core of his teaching on helping students become critical thinkers and problem solvers.
Kiran works as a Biomedical Researcher at Children’s Hospital of Philadelphia.
Lucien Lockhart obtained her BA in Chemistry from Agnes Scott College and her M.Ed in Science from Georgia State University. For sixteen years, Lucien has used her love of chemistry and science to create an environment where students become willing to "try" chemistry and physical science despite the challenge level of the classes. She has also been championing Kaplan students to excel in the ACT, PSAT, and SAT pre-college examinations in both classroom environments and as a one-on-one tutor since 2012.
Lucien has recently returned to college to pursue her thesis Masters in Chemistry at GSU and hopes to enter the field of forensics/bioterrorism.
In the almost twenty years that Ed has taught for Kaplan, he has helped well over a thousand students succeed in their academic goals, including standardized tests and exams. Ed holds a Ph.D. in Chemistry and he is well-known for really bad jokes and really good explanations. There is nothing he enjoys more than seeing his students do well.
The older the joke the better - according to Ed.
Megan has been working for Kaplan for over a year, teaching pre-college (SAT & ACT) and MCAT classes. She has a degree in Genomics & Molecular Genetics from Michigan State University Lyman Briggs College, and is now working on a teaching certificate in secondary science. She worked as a TA in general chemistry courses for two years. Her work included attending lectures, leading practice problem/review sessions, and holding office hours.
Biology is Megan’s first love, but chemistry is a close second, and she is excited to help students gain a deeper understanding of it!
With a last name like “Able,” you know you are in good hands for help with Chemistry. Dan holds a BS in Physics & Math from Xavier University and a MS.Ed. in Physics Education from Purdue University. He brings ten years of teaching on both the high school and college level to our ChemHelp students.
Dan enjoys spending time outdoors with his family.
Bridget Dillon is a third year medical student at Liberty University College of Osteopathic Medicine. She graduated from the University of Notre Dame in 2012 with a BS in Biological Sciences and Theology. She earned a MS in Microbiology/Immunology from Virginia Commonwealth in 2014. She has been with Kaplan for four years in a variety of test prep roles, including private tutor and classroom instructor.
Bridget is an aspiring pediatrician, and is in the American College of Osteopathic Pediatricians.
Ben Roush graduated from Utah Valley University with a BS in Exercise Science in 2014. A current third year medical school student at Western Michigan University Homer Stryker MD School of Medicine, Ben has been working as a Kaplan MCAT Prep Teacher & Mentor since May 2014.
Ben is an aspiring interventional radiologist, and is on the medical student council for the Society of Interventional Radiology.
Over the last 13 years, James has been a Kaplan teacher, working with students preparing for medical school and other graduate programs. James has over 15 years’ experience in biotechnology (molecular and microbiology) and academic science labs, so chemistry is second nature to him. His graduate work included the Ph.D. program at the Medical College of Wisconsin and a Master’s degree at Duke University, in which he also obtained a certificate in college teaching. James loves working with students, helping chemistry make sense.
James uses chemistry most days at home in the kitchen. Protein denaturation and precipitation by acidification? Sounds dangerous, but it’s really the basis of making yoghurt and other delicious dishes such as ceviche.
ChemHelp Study Library
Your review library covers all essential Chem I and Chem II topics.
- The Anatomy of an Atom
- Mass and Moles
- Waves and Light
- Periodic Trends
- Group Properties
- Bond Types
- Bond Properties
- Intermolecular Forces
- Physical Properties
- VSEPR Theory
- Ideal and Real Gases
- Solubility and Saturation
- Redox Reactions
- The First Law of Thermodynamics
- Bond Enthalpy
- Heat of Reaction
- Balancing Reactions and Calculating Yield
- Chemistry Computations
- Chemical Reaction Types
- Significant Figures
Kinetics and Equilibrium
- Rate Laws
- Equilibrium Constant
- Reaction Quotient
- Le Chatelier's Principle
- ICE Tables
- Three Acid/Base Definitions
- Water Autoionization
- Acid/Base Strength
- Solubility Product
- Molar Solubility
- Common Ion Effect
- Galvanic Cells
- Reduction Potential
- Electrolytic Cells
Kaplan leads the way with expert teachers and proven instructional design.
The more you practice, the better you’ll do on exams and homework.
We apply our research-based learning strategies, so you can get the most out of your study time.