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GED Guarantee and Free Repeat Policy

If you take the GED after completing our On Demand for GED course and do not pass, you can choose to receive your money back (excluding the $30 shipping and book fee) or repeat the course one-time for another 3 months for free.

In order to qualify for the guarantee, you must:

  • Take the Kaplan GED Pre-test and Post-test and enter your answers into our online web grid.
  • Watch all of the strategy and question explanation videos associated with this course.
  • Answer at least 300 questions in your course book.
  • Take the GED within 30 days of completing the On Demand for GED course.

In order to receive your money back for not passing the GED, you must complete the above assignments prior to taking the GED exam.

If you do not pass the GED, contact our Customer Experience Team within 14 days of receiving the results of your GED® exam by calling 1-800-KAP-TEST or emailing GEDfeedback@kaplan.com. We will ask you to send us your results via email to GEDfeedback@kaplan.com and select the money back or repeat option.