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We’re Confident in Your Success on the GRE Exam

We stand behind our decades of expertise in GRE® prep. If you don’t score a 325+ or increase your score by 10+ points (depending on your baseline exam), we'll either give you your money back or let you retake your prep for free.

HOW DOES THE GRE 325+ SCORE OR 10+ POINT INCREASE GUARANTEE WORK?

  • The guarantee is limited to first-time Kaplan students enrolled in a Premium Tutoring course.
  • You must submit a baseline (starting) test score before the first tutoring session. This can be an official GRE score or the diagnostic Kaplan practice test.
  • If your baseline exam is 315 or higher, we guarantee a minimum score of 325 on the actual GRE, provided you complete the recommended work.
  • If your baseline exam is under 315, we will guarantee a 10+ point score improvement on the actual GRE (e.g., starting with a 305 you would be guaranteed a 315 or higher) (provided you complete “the recommended work”).
  • You must take the official GRE exam within 30 days of your last tutoring session.
  • You must submit an official test score within 60 days of your last tutoring session.  

What Do We Mean by the Recommended Work?

  • You must enroll in a Live Online course to complement tutoring hours.
  • You must submit a baseline practice test score before the first tutoring session. This can be an official GRE score or the diagnostic Kaplan practice test.
  • You must attend all of the tutoring sessions you purchased.
  • You must complete six Scored Full-Length Kaplan Practice GRE Exams, including the Official Test Day Experience.*
  • Practice tests must be taken before the official GRE.
  • You must take the official GRE no later than 30 days after the final tutoring session.
  • You must complete all homework assigned by the tutor.
  • You must attend all Live Online course sessions.

Note: If you choose free reactivation/re-enrollment and you need more time after that, you can extend your access by purchasing more time.

If you choose free reactivation/re-enrollment, you are no longer eligible to receive your money back.

*Practice tests must be taken at least 2 days apart. Good faith effort must be demonstrated.

Didn’t Score a 325+ or Increase Your Baseline by +10 points?

If you complete the program and put in the recommended work, take the official test, and your score on test day is not a 325+ OR +10 points higher depending on your baseline exam, you have one of two options:

  1. Free extension: you can contact Kaplan within 60 days of your Kaplan program expiration date and ask to continue your studies and we’ll extend your online resources by 180 days.
  2. Money back: you can request your money back.

Note: If you choose free re-enrollment and you need more time after that, you can extend your access by purchasing more time.

If you choose free re-enrollment, you are no longer eligible to receive your money back.