Believe it or not, simple words can truly affect a nursing patient’s experience in the hospital. You may have the best of intentions, but certain topics or comments can negatively affect a patient’s sense of confidentiality, personal beliefs, and emotions.
When working as registered nurse with long shifts and multiple clients, it is easy to forget what it’s like to be a patient. A little empathy and imagining what it is like to be a patient will help you to remember what to say or not to say. Here are a few things to avoid to help you uphold quality care:
Your words carry a lot of weight for your patients. You have an important duty as a registered nurse to honor each patient’s autonomy by respecting their beliefs and creating a healing environment for their care.