Frequently Asked Questions About NCLEX Prep

Frequently Asked Questions About NCLEX Prep

As nurses-in-training, you’re used to answering everyone else’s questions. Well, we’re here to take care of yours regarding NCLEX® prep and beyond. If you can’t find your question below, please feel free to reach out to us anytime.


Questions about NCLEX® prep course options

You can review our course options by visiting or calling our enrollment counselors at 1-800-527-8378. We offer review classes In Person, Live Online, or Self-Paced.

What is the difference between Live Online and Self-Paced courses?

Although you get the same online resources for both, Live Online courses meet with a live instructor over the internet while Self-Paced courses offer pre-recorded lessons that you watch and complete at your own pace.

How do I connect to the online Class?

The online course is held in an Adobe Classroom and is accessed via the internet.

Why do you list PN live classes on your site and not have any PN classes?

We do have some In-Person options, however, our most popular is the Live Online.

Do I have to do all that work?

We provide you with everything you need to be successful on the NCLEX®. Yes, NCLEX® prep is a lot of work, but it’s necessary for you to be adequately prepared for the test.

Where is your nearest PN Live Review?

Most of the time, our PN courses are done Live Online. We can always check for a location near you if you contact us.

Why isn’t there a Live PN review in my area?

Kaplan has made a concerted effort to have most PN reviews be online.

Why does the International Review cost more?

In addition to all standard NCLEX® resources, International Review also includes an additional three online workshops and three books, plus an extra month’s access to online resources. International students are provided these additional resources to ensure their success on the NCLEX®.

What is the difference between the International and the regular NCLEX® review?

The International review provides all resources in the regular NCLEX® review plus an additional three online workshops, three additional books, and an extra month’s access to online resources.

When do my three months start for my online resources?

The resources start on the day you enroll and end three months after your first class. So for instance, if you enroll on January 1 for a class beginning February 15, your resources will begin on January 1 and end on May 15. However, if you enroll in that same class on February 1, your resources begin February 1 but still end May 15. This stresses the importance of signing up early – better guarantees that you’ll get a seat in the class and longer access to the online resources.

What are your pass rates?

It is hard to get an accurate sample of passing rates since they are dependent upon survey responses. However, we offer the Money Back Guarantee because we want you to pass!

How should I be scoring on my Question Trainers, Practice Tests and Qbank?

A score is just a number on that test on that day. It is best for you to aim for continual improvement with your scores—not just for a certain score.

For students currently enrolled who need to learn how to use NCLEX® content or resources

For U.S. students not enrolled who need to learn how to use NCLEX® content or resources


International course options

Questions about Pass Guarantee

To submit testimonials about passing the NCLEX®

Please be sure to share your story with us either on our Facebook page or at

For enrolled students dissatisfied with Kaplan

Please send your query to our Nursing Enrollment and Experience Team at 1-800-KAPTEST (1-800-527-8378) or 1-212-997-5883 if you are outside of the U.S. during the hours of:

  • 9:00 AM – 10:00 PM ET Monday – Thursday
  • 9:00 AM – 9:00 PM ET Friday
  • 9:00 AM – 5:45 PM ET Saturday – Sunday

Become a Nursing Student Advocate

Questions about various course options including RN, PN, LVN, LPN

Options for international students

About the Decision Tree

To purchase books online

Our review and study tips videos

Apply to teach for Kaplan Nursing

Purchase Kaplan’s NCLEX-RN® Medication Flashcards App

Podcast: Kaplan NCLEX Prepcast

Other useful links

For information about Kaplan Nursing:

For U.S. locations:

For free practice:

For free NCLEX information and strategies:

For NCLEX-RN® info:

For NCLEX-PN® info:

For official test maker’s page:

For content review:

“What I need to know” video:

“NCLEX® vs. nursing school” video:

International NCLEX® students: