WE’RE CONFIDENT IN YOUR SUCCESS ON THE MCAT EXAM
We stand behind our decades of expertise in MCAT prep. If you don’t score a 515+ or increase your score by 15+ points (depending on your baseline exam), we'll either give you your money back or let you retake your prep for free.
§ How Does the MCAT® 515+ Score or 15+ Point Increase Guarantee Work?
- Limited to first-time Kaplan students enrolled in our 515+ MCAT Course, Premium Tutoring, or Online Bootcamp.
- You must establish a baseline score prior to your first tutoring or live class session, either by completing a Kaplan-proctored diagnostic or by providing a previous official test score from the test administrator.
- If your baseline MCAT exam score is a 500 or more, we guarantee a minimum score of 515 on the actual MCAT exam, provided you complete our recommended work. (e.g. If your baseline exam score is a 505, we guarantee you will score a 515 or higher.) See more details below.
- If your baseline MCAT exam score is under 500, we guarantee a 15-point improvement on the actual MCAT exam, provided you complete our recommended work. (e.g. If your baseline exam score is a 490, we guarantee you will score a 505 or higher.) See more details below.
- You must take the official MCAT exam within 60 days of your last Bootcamp, Live Online, or In Person course session.
- Within 60 days of your Kaplan program expiration date, log in to your Kaplan account and contact us via the Support tab or chat to provide us your official test score report.
- Prior to taking the official MCAT exam, you can contact Kaplan within 60 days of your program expiration date and extend your access to your online resources (excluding live classes, accountability coaching, and tutoring) for an additional 12 weeks. If you have completed the recommended work outlined in this policy, Kaplan will reactivate your access to your online resources for free. If you have not completed the recommended work outlined in this policy, you can extend your access by purchasing more time.
Note: If you obtain an extension by either means, you are no longer eligible for the 515+ Score or 15+ Point Increase Guarantee.
What Do We Mean By the Recommended Work?
■ Premium Tutoring students must enroll in a Live Online or In Person course to complement tutoring hours.
■ All students must participate in all scheduled sessions of their Bootcamp, Live Online, or In Person course.
■ All students must complete 5 Scored AAMC® practice MCAT exams.
■ All students must complete 3 Kaplan practice MCAT exams (Full Length 1, 2, and 3).
Note: All required practice exams (AAMC and Kaplan) must be taken through the Kaplan study plan in a way that faithfully mimics official MCAT exam conditions, including the timing prescribed by the program calendar.
■ All students must complete the following content modules:
- Complete all of the Content Refresher placement quizzes.
- If you test out, you are not required to watch the associated Content Refresher videos or complete the Content Refresher review quizzes.
- If you do not test out, then all of the associated Content Refresher videos and the Content Refresher review quizzes are required. - Complete all before- and after-class assignments.
- Before-class assignments must be completed prior to the associated live class session.
- After-class assignments may be completed at any time.
- All students must attend a minimum of 10 hours of Private Tutoring.
- Complete all of the Content Refresher placement quizzes.
- If you test out, you are not required to watch the associated Content Refresher videos or complete the Content Refresher review quizzes.
- If you do not test out, then all of the associated Content Refresher videos and the Content Refresher review quizzes are required. - Complete a minimum of 19 Application placement quizzes.
- If you test out, you are not required to watch the associated Application videos or complete the Application Qbank quizzes.
- If you do not test out, then the associated Application videos and the Application Qbank quizzes are required.
■ Bootcamp:
- All students must attend a minimum of 10 hours of Private Tutoring.
- Complete all 40 Content Quiz A assessments.
- Complete a minimum of 37 High-Yield Video Explanation Quiz assessments.
- Watch all Content Refresher videos.
Didn't Score a 515+ Or Increase Your Baseline By 15 Points?
If you complete the program and put in the recommended work, take the official test, and your score on test day is not a 515+ OR 15+ points higher depending on your baseline exam, you have 1 of 2 options:
- Free re-enrollment: you can contact Kaplan within 60 days of your Kaplan program expiration date and ask to continue your studies, and we’ll re-enroll you in Online Bootcamp, 10 hours of Premium Tutoring, or either 515+ MCAT Course or 6 months of access to a Live Online MCAT prep course for a repeat of your original enrollment, completely free.
- Money back: you can request your money back.
If you choose free reactivation/re-enrollment and you need more time after that, you can extend your access by purchasing more time.
Note: If you choose free reactivation/re-enrollment, you are no longer eligible to receive your money back.
Frequently Asked Questions
What do you mean it depends on my baseline exam?
If your baseline exam score is a 500 or higher, we guarantee you will score a minimum of 515 on the MCAT exam. If your baseline exam score is less than 500, we guarantee you will score at least 15 points higher on the MCAT exam. If you don’t score a 515+ or increase your score by 15+ points (depending on your baseline exam), we'll either give you your money back or let you retake your prep for free.
What is my baseline exam?
Your baseline exam is either the score you received on your first full-length practice test in your Kaplan program or your first official MCAT score, if you have already taken the MCAT exam.
What if my baseline exam score is 505? Are you guaranteeing I will score 15 points higher on the MCAT exam?
No. Because your baseline exam score is higher than 500, we are guaranteeing you will score a minimum of 515 on the MCAT exam. If you don’t score a 515+, we'll either give you your money back or let you retake your prep for free.
What if my baseline exam score is 490? Are you guaranteeing I will score a 515 on the MCAT?
No. Because your baseline exam score is less than 500, we are guaranteeing you will score at least 15 points higher on the MCAT exam. With a baseline score of 490, we guarantee you will score a minimum of 505 on the MCAT exam. If you don’t increase your score by 15+ points, we'll either give you your money back or let you retake your prep for free.
What if my baseline exam score is exactly 500? What are you guaranteeing?
Because your baseline exam score is a 500, you fall into the 500 or higher range, meaning we guarantee you will score a minimum of 515 on the MCAT exam. If you don’t score a 515+, we'll either give you your money back or let you retake your prep for free.
If I don’t reach the score or point increase you guaranteed me, are you going to give me my money back?
Yes. Provided you completed the recommended work, took your MCAT exam in the correct time frame (within 60 days of your last Bootcamp or live course session ending), and contact us within 60 days of your Kaplan program expiring (the date of which will be displayed in your account resources), you are eligible to receive your money back. Alternatively, you may also choose to retake your program for free. If you choose to repeat your program, you will no longer be eligible for the score/point guarantee or your money back.
Why is this work recommended?
We’ve analyzed the work of thousands of students to identify what work they completed to achieve a 15 point score improvement. We know that if you put in the time and complete the same level of effort, you will experience the same results. We guarantee it—or your money back.
How would I test out of the Content Refresher Placement quizzes and Application Placement quizzes?
Our programs provide pre-module assessments prior to these quizzes. If you get a passing score on the assessment, you are not required to complete the section.
Why do I need to take the MCAT exam within 60 days of my last Bootcamp or course session?
Preparing for the MCAT exam is a marathon, and it’s important to promote the best conditioning. An important part of the process is scheduling the official test in a timely manner related to the end of your live course to ensure that you don’t lose momentum with a long break. Taking the test within 60 days helps prevent you from forgetting material from earlier in the program. It’s a big commitment, but we know it will pay off.
What if I don’t feel ready to take the MCAT exam within 60 days of my last Bootcamp or live course session?
If you don’t feel ready to take the MCAT exam within 60 days of your last Bootcamp or live course session, you may request an extension, provided you are within 60 days of your program expiration (the date of which will be displayed in your account resources). If you’ve completed the recommended work outlined in the guarantee policy, we will provide you an extension for free. If you have not completed the recommended work outlined in the guarantee policy, you may purchase an extension. Either way, obtaining an extension means you are no longer eligible for the score/point guarantee or your money back.